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IT Engineering Manager Omnichannel

Job no: 503128
Work type: FTP - Full-time Permanent
Location: Richmond, VIC - Head Office
Category: Information Technology

Forever Evolving

Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world.

Forever Opportunity

This is an exciting time to join IT team with many new projects on the horizon. We have a great opportunity for an Engineering Manager for Omnichannel, to provide  direction and effective leadership to the IT ecommerce and omniPOS platforms. Whilst meeting business objectives and developing applications that impact millions of customers across all touch points, the main focus will be  managing the technical team which develops and maintains the core Magento commerce and POS systems including mobile applications.

The role will encounter technology challenges that will revolutionise technology and experience in the application development areas. Analysing the big picture and performing tactical decision making to support the strategic direction of Forever New, IT and the Engineering team will also expected from this role.

Responsibilities will include

  • Lead technical design and delivery of complex features and new systems in the Omnichannel environment that include ecommerce and omniPOS
  • Work across the entire stack of enterprise applications and database
  • Establish and maintain principles including best practice guidelines for design and implementation
  • Contribute to the overall system design, architecture, security, scalability, reliability and performance of the Forever New customer platforms
  • Proactively monitor, identify, isolate and resolve system problems to avoid impact to the customer and business
  • Ability to work under pressure in a fast paced environment
  • Ensure the delivery of relevant initiatives in a timely and cost effective manner in line with the Forever New business strategy
  • Experience in delivering outcomes as part of a cross-functional group, using onshore/offshore delivery model and with 3rd party vendors and integrators
  • Mentoring, and developing a team of developers
  • Champion a learning & development and innovation culture through IT and the wider team

Forever Candidate

You are a natural leader with at least 5 years experience in delivering across ecommerce and POS platforms or solution architecture across enterprise applications. With good understanding and skills in ecommerce Magento stack, React frontend and experience across PIM, Search, Order Management, and integration, you will hit the ground running with our upcoming projects

Skills & Experience

  • You have good communication skills, to be able to effectively communicate with stakeholders across IT and the business
  • Working knowledge of design patterns that include MVC, MVP and other patterns
  • Working knowledge of database technologies and good at running SQL queries
  • Good understanding and configuration of monitoring solutions like New Relic
  • Demonstrated people leadership/management capability with a strong focus on coaching and developing others
  • Successful track record as a business partner to customers or colleagues with strong stakeholder management and negotiation skills
  • Experience operating, and delivering results, in a retail environment
  • Experience in leading developments teams use Agile methodologies

Company Culture & Benefits

Here at Forever New, our people are at the heart of everything we do. Forever New HQ is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits.

The perks:

  • Generous 40% employee discount and periodic family and friends’ discounts  
  • Loyalty and birthday leave
  • Monthly afternoon tea with an early finish Friday
  • Wellbeing and environmental incentives
  • Learning and development programs
  • Recognition program and service awards
  • Subsidized car parking
  • Thriving head office located in Richmond
  • Exposure to a global business based across 5 continents
  • Recruitment referral incentives

Whether we’re designing our latest fashion collection, expanding into a new international market, or providing expert styling advice to our loyal customers, these are a few of the rules we live by:

Think Customer  Respect for all, Keep it Simple, Take Responsibility, Act with Pace

We constantly seek creative and dynamic like-minded individuals. If this role sounds like you...... we are eager to receive your application!

Advertised: AUS Eastern Standard Time
Applications close:

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