FOREVER US

Forever New is Australia's fastest-growing fashion clothing and accessories brand. With over 300 stores and a vast online presence globally, we have built a passionate community of fashion lovers, designers, innovators, and creatives who have taken us from Melbourne to the world.

We’re a dynamic and collaborative team with a love for fashion and a drive to make the modern woman feel confident, stylish, and empowered - every day.

THE PERKS WE OFFER YOU

• 40% employee discount plus family and friends' discounts
• Onsite café with daily subsidised coffee and lunch
• Birthday and loyalty leave
• Ongoing learning and development
• Wellness and sustainability incentives
• Vibrant head office located in the heart of Richmond
• Global exposure across a business operating on 5 continents

YOUR DREAM OPPORTUNITY

We have an exciting opportunity for an Inventory Operations Manager to join our Supply Chain team. This newly created onshore role will have a global remit, leading initiatives to enhance inventory accuracy across all systems and fulfilment channels. With a focus on system optimisation, stakeholder collaboration, and continuous improvement, you will play a pivotal role in streamlining operations and supporting scalable growth.

Get excited to:

• Maintain and improve inventory accuracy across systems and global fulfilment channels
• Investigate and resolve stock discrepancies, shrinkage, and item integrity issues
• Coordinate intercompany transfers between markets with financial accuracy
• Partner with Finance on key milestones to ensure accurate stock transactions
• Support DC stocktakes and cycle counts across all warehouses
• Oversee procurement of warehouse consumables
• Collaborate with IT on inventory system integration and issue resolution
• Develop documentation and training on inventory practices
• Identify and address aged or fragmented inventory; optimise lifecycle management
• Lead and mentor one direct report focused on inventory admin and reporting
• Develop and maintain KPIs to track item integrity and system performance
• Report on cycle count data and inventory discrepancies across distribution centres
• Partner with IT, Finance, and Planning for cross-functional data alignment
• Contribute to sustainability and cost reporting related to inventory
• Tertiary qualifications in Supply Chain, Logistics, or Business (preferred)
• Additional certifications (e.g. APICS, Lean, Six Sigma) highly regarded

The Skills and Experience You Offer Us

• 3-5 years’ experience in inventory or supply chain operations within retail/e-commerce
• Knowledge of inventory control, stock flow, and lifecycle management
• ERP system experience (NetSuite and RMS preferred)
• Excel proficiency and data analysis/reporting capability
• Experience in system integrations and continuous improvement
• Demonstrated leadership and mentoring skills
• Strong communication and stakeholder management abilities

Whether we’re designing our next collection or optimising inventory systems, these values guide everything we do:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

Join Forever New and shape your future in fashion with a team that values your growth, supports your development, and celebrates your wins. Apply now to make this your moment.

LOCATION: Richmond, Melbourne, Australia