FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

THE PERKS WE OFFER YOU

As a valued member of the Forever New family, you'll not only enjoy a wide range of exciting rewards and benefits, but also be part of a team that genuinely appreciates your talent and dedication.

Discover the perks of joining us:

• Benefit from a generous 40% employee discount, including periodic discounts for your family and friends.
• Coffee lover? Indulge in daily subsidized coffee and lunch at the café downstairs.
• Enjoy the flexibility of loyalty and birthday leave to celebrate special moments in your life.
• Receive recruitment referral incentives for bringing talented individuals to join our exceptional team.
• Take advantage of our wellbeing and environmental incentives, promoting your overall wellness and contributing to a sustainable future.
• Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth.
• Be recognized for your outstanding contributions through our recognition program and service awards.
• Enjoy the convenience of subsidized car parking, ensuring a stress-free commute.
• Thrive in our vibrant head office located in Richmond, an area renowned for its energy and creativity.
• Gain exposure to a global business operating across 5 continents, expanding your horizons and providing diverse experiences.

YOUR DREAM OPPORTUNITY

We are looking for a detail-oriented and proactive Retail Operations Coordinator to support our Chief Retail Officer, Head of Retail Support and the wider Retail Operations team. In this role, you will handle essential administrative tasks, coordinate projects, and ensure the seamless operation of our retail teams.

Get excited to:

• Provide support to the Heads of Retail, Area Managers, Store Managers and store teams.
• Assist with retail strategy days, consumables stock levels, and sourcing international suppliers.
• Handle general administration tasks, such as payroll timesheets, budgeting distribution, and seasonal document management.
• Coordinate effective communication between stores and head office, including newsletters and ER communications.
• Manage expense-related tasks, such as gift card distribution, travel arrangements, and budget planning.
• Oversee training materials for new stores and maintain monthly mystery shopper reporting.
• Participate in special projects, including Friends & Family card distribution.

THE SKILLS & EXPERIENCE YOU OFFER US

• 2+ years of experience in retail, ideally within a high-volume environment.
• Strong organizational skills with a background in event coordination.
• Excellent communication and stakeholder management skills.
• Retail commercial acumen with a commitment to continuous learning.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Join Forever New and become part of a community that values your uniqueness and offers exciting opportunities for personal and professional growth. Apply now and let your talents shine in an environment that celebrates diversity and fosters success!