FOREVER US

Love Recruitment? Love Fashion?

Step into the world of Forever New, where fashion meets opportunity and every experience is designed to make it her moment. From our Melbourne beginnings 20 years ago, to more than 450 stores globally and a growing team of passionate people, Forever New continues to evolve – blending beautiful fashion with a candidate experience that is engaging, inclusive, and memorable.

As we grow our teams across Head Office and Retail, we’re looking for a Talent Acquisition Team Lead to play a pivotal role in attracting, engaging, and securing the best talent across Head Office and Retail Stores while developing a high-performing recruitment team.

THE PERKS WE OFFER YOU

As part of the Forever New family, you’ll enjoy benefits designed to support your success and wellbeing:

• Generous 40% staff discount, plus family and friends’ discounts
• Subsidised daily coffee and lunch at our on-site cafe
• Subsidised parking at our vibrant Richmond Head Office
• Loyalty and birthday leave to celebrate life’s milestones
• Referral incentives for introducing great talent to our team
• Access to wellbeing and sustainability initiatives
• Continuous learning and development opportunities
• Recognition through reward and service awards programs
• Exposure to a global retail and talent acquisition environment

YOUR DREAM OPPORTUNITY

As the Talent Acquisition Team Lead, you’ll oversee and lead recruitment across Head Office and Retail, providing strategic and operational guidance across the full recruitment lifecycle. Reporting to our People & Talent Partner, this role acts as a trusted advisor to hiring managers and senior stakeholders, driving workforce planning, talent attraction strategies, and high-quality candidate experiences.

This is a high impact role with visibility, influence, and ownership over Forever New’s recruitment strategy, team development, and talent pipelines.

GET EXCITED TO:

• Coach and develop a team of two Talent Acquisition Specialists, building capability and delivering high-performance outcomes
• Oversee end-to-end recruitment delivery, including role design, job advertisement creation, candidate sourcing, and assessment
• Build and maintain proactive talent pipelines for current and future business needs
• Provide strategic guidance to hiring managers and senior stakeholders on market insights, sourcing strategies, and selection decisions
• Champion candidate experience and employer brand, ensuring professional, inclusive, and engaging recruitment processes
• Drive bulk recruitment campaigns, recruitment operations, and process improvements to ensure efficiency and compliance
• Act as subject-matter expert for PageUp ATS, optimising system usage, reporting, and recruitment analytics
• Ensure compliance and governance across recruitment processes, including contracts, data integrity, and privacy standards
• Deliver metrics, insights, and reporting to inform business decisions and improve recruitment outcomes

THE SKILLS & EXPERIENCE YOU OFFER US

• Proven experience in end-to-end and bulk recruitment, ideally in an in-house Talent Acquisition function
• Demonstrated experience coaching, mentoring, and developing a TA team
• Experience in retail or fast-paced consumer-facing industries preferred
• Proficiency with ATS systems (PageUp highly regarded)
• 2–3 years’ experience in candidate sourcing via ATS and external channels (LinkedIn Recruiter, Seek Employer)
• Strong stakeholder management and advisory skills across all organisational levels

BEHAVIOURS & ATTRIBUTES

• You have a mentorship mindset, and an ability to coach, guide, and uplift team members
• Strategic and proactive, with strong workforce planning and talent pipeline management skills
• Results-driven, setting clear expectations and delivering high-quality recruitment outcomes
• Commercially astute, using data and judgement to optimise talent acquisition effectiveness
• Calm, resilient, and supportive under pressure, maintaining candidate experience and team engagement
• Exceptional communication, interpersonal, and stakeholder management skills

OUR VALUES

Everything we do at Forever New is guided by our values:
Think Customer

Respect for All

Keep it Simple

Take Responsibility

Act with Pace

Join Forever New and play a pivotal role in shaping our talent, building our teams, and supporting our growth as we continue to inspire confidence and beauty worldwide.

LOCATION: Richmond, Victoria, Australia