FOREVER US

Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything.

THE PERKS WE OFFER YOU

At Forever New, our people and customers are the heart and soul of everything we do. As our retail footprint rapidly expands across the globe, we embrace diversity and inclusion in all forms. We believe in hiring based on capability and performance, fostering an environment where everyone has the opportunity to shine. As a valued member of the Forever New family, you'll not only enjoy a wide range of exciting rewards and benefits, but also be part of a team that genuinely appreciates your talent and dedication.

Discover the perks of joining us:

• Benefit from a generous 40% employee discount, including periodic discounts for your family and friends.
• Coffee lover? Indulge in daily subsidized coffee and lunch at the café downstairs.
• Enjoy the flexibility of loyalty and birthday leave to celebrate special moments in your life.
• Receive recruitment referral incentives for bringing talented individuals to join our exceptional team.
• Take advantage of our wellbeing and environmental incentives, promoting your overall wellness and contributing to a sustainable future.
• Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth.
• Be recognized for your outstanding contributions through our recognition program and service awards.
• Enjoy the convenience of subsidized car parking, ensuring a stress-free commute.
• Thrive in our vibrant head office located in Cremorne, an area renowned for its energy and creativity.
• Gain exposure to a global business operating across 5 continents, expanding your horizons and providing diverse experiences.

YOUR DREAM OPPORTUNITY

As our Senior Business Analyst, you will understand requirements and guide solutions for technical delivery activities for various initiatives across Forever New. You will report into Digital Solutions Manager and are instrumental in delivering great customer facing solutions.

Experience working on omnichannel projects in retail industry including point of sale will be highly desirable.

As our Senior Support Developer, you can expect to: 

• Elicit end-to-end requirements from multiple business & technical areas, breakdown initiatives into epics and stories, customer journeys and acceptance criteria
• Set the standard framework, process and prioritisation guidelines that can be adopted by other BA’s
• Document requirements from various sources on Jira and Confluence and other documents including Word and Excel
• Work closely with various stakeholders including Vendors, Product Owners, Business Champions, Developers, Delivery Managers and Testers to ideate, design and delivery of IT solutions including sign-offs and impact analysis
• Review business process and analyse for improvements that are based on efficiency and productivity
• Participate in the initial stages of proposal development and contribute to the development of business cases
• Actively participate in Agile ceremonies and processes including PI and sprint planning, estimation sessions, grooming workshops, showcases, etc.

THE SKILLS AND EXPERIENCE YOU OFFER US

• You have experience as a mid to senior level business analyst, working in customer facing delivery
• Have excellent verbal communication, facilitation skills to interact with diverse group including executives, technical teams and external parties
• A high attention to detail with good financial and commercial business acumen
• Lead project discussions and manage stakeholders
• Understand agile methodologies
• Highly organized with the ability to work on multiple projects simultaneously and prioritize workload
• Good analytical and problem-solving skill
• Effective negotiation and influencing skills
• Effective planning and organisational skills
• Create process diagrams, technical documentation, and data models
• Assist with training documentation and change management
• Manage and be the owner for driving good knowledge base
• Ability to work autonomously and collaboratively with cross functional teams

Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Join Forever New and become part of a community that values your uniqueness and offers exciting opportunities for personal and professional growth. Apply now and let your talents shine in an environment that celebrates diversity and fosters success!