FOREVER US

Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything.

THE PERKS WE OFFER YOU

At Forever New, our people and customers are the heart and soul of everything we do. As our retail footprint rapidly expands across the globe, we embrace diversity and inclusion in all forms. We believe in hiring based on capability and performance, fostering an environment where everyone has the opportunity to shine. As a valued member of the Forever New family, you'll not only enjoy a wide range of exciting rewards and benefits, but also be part of a team that genuinely appreciates your talent and dedication.

Discover the perks of joining us:

• Benefit from a generous 40% employee discount, including periodic discounts for your family and friends.
• Coffee lover? Indulge in daily subsidized coffee and lunch at the café downstairs.
• Enjoy the flexibility of loyalty and birthday leave to celebrate special moments in your life.
• Receive recruitment referral incentives for bringing talented individuals to join our exceptional team.
• Take advantage of our wellbeing and environmental incentives, promoting your overall wellness and contributing to a sustainable future.
• Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth.
• Be recognized for your outstanding contributions through our recognition program and service awards.
• Enjoy the convenience of subsidized car parking, ensuring a stress-free commute.
• Thrive in our vibrant head office located in Cremorne, an area renowned for its energy and creativity.
• Gain exposure to a global business operating across 5 continents, expanding your horizons and providing diverse experiences.

YOUR DREAM OPPORTUNITY

Reporting to the Group General Manager Global Retail and program reporting to the Transformation Program Manager, you will be responsible for leading and implementing all change management activities as part of a large transformation program. 

In this role, you will identify and map stakeholders, lead collaboration and co-creation of processes with key stakeholders. Providing expert advice on change management interventions to align with program goals, developing training and Ways of Working (WoW) documentation, as well as supporting the building of change capability and embedding of sustainable change. Expertise with complex Change programs and simplifying this for easy adoption and digestion will be important in the role.

Please note, this role is for a 6-month Fixed Term Contract with the view to extend by another 6-months. 

Get excited to: 

• Develop and implement a change strategy and program aligned with program goals and culture.
• Create and execute a comprehensive change management plan, covering communications, training and significant input into rollout planning
• Engage and collaborate with diverse stakeholders, leading workshops to support rollout and change planning
• Conduct impact analysis to assess change impacts, identify gaps, evaluate readiness and provide recommendations for improvement
• Develop change plans aligned with program rollout plan
• Work with business stakeholders across the organisation to implement changes, ensuring alignment with program activities
• Provide coaching to the Executive and Senior Leadership teams to enhance their change leadership
• Contribute to designing a change program that equips Change Leaders with change management skills
• Direct business Change Analysts in completing change analysis activities, provide and implement training and support end users
• Creating and monitoring metrics for effectiveness and highlighting training opportunities to improve outcomes

THE SKILLS AND EXPERIENCE YOU OFFER US

• Proven experience (5+ years) in senior change management positions (Change Lead and/or Manager), particularly in managing rollout of new technology in large complex organisations
• Proven experience in leading complex transformations, including operating model redesigns is essential
• Strong background in managing change within immature environments and overcoming resistance
• Strong experience in developing change management plans and design, develop or contribute to artefacts or interventions to enable SMEs and leaders in executing communications, training, champions engagement and resistance management
• Hands-on leader with expertise in project/program change management
• Excellent communication skills, capable of engaging stakeholders and handling difficult conversations
• Highly desirable certification in change management methodology
• Exceptional organisational skills, able to manage multiple priorities and work under pressure
• Strong analytical and problem-solving abilities with attention to detail.
• Preferred experience in Retail, with Point of Sale or ERP rollout
• Strong experience in fast paced environment, with ability to make critical decisions or recommendation in rapidly changing environment
• A passion and a love for Womens apparel retailing or “Shopping” as this will best equip you with the insights needed to support the change.
• Relevant tertiary education

Whether we’re designing our latest fashion collection, collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

Join Forever New and become part of a community that values your uniqueness and offers exciting opportunities for personal and professional growth. Apply now and let your talents shine in an environment that celebrates diversity and fosters success!