FOREVER US

Step into the world of Forever New, where fashion meets innovation and every experience is designed to make it her moment. From our Melbourne beginnings to more than 450 stores globally and a growing digital ecosystem, Forever New continues to evolve - blending beautiful fashion with cutting-edge technology.

As we accelerate our global digital transformation, we’re investing in strong governance, security, and resilience across our technology landscape. We’re now seeking a Technology Governance & Risk Lead to play a critical role in protecting our systems, data, and customers while enabling innovation at scale.

THE PERKS WE OFFER YOU

As part of the Forever New family, you’ll enjoy benefits designed to support your success and wellbeing:

• Generous 40% staff discount, plus family and friends discounts
• Subsidised daily coffee and lunch at our on-site cafe
• Loyalty and birthday leave to celebrate life’s milestones
• Referral incentives for introducing great talent to our team
• Access to wellbeing and sustainability initiatives
• Continuous learning and development opportunities
• Recognition through reward and service awards programs
• Subsidised parking at our vibrant Richmond Head Office
• Exposure to a global retail technology environment

YOUR DREAM OPPORTUNITY

In this role, you’ll be responsible for establishing and maintaining robust governance, risk, and compliance frameworks across Forever New’s global technology ecosystem.

 As the Technology Governance & Risk Lead, you’ll act as a trusted advisor to both IT and business stakeholders. You’ll lead initiatives across technology governance, cybersecurity, data governance, disaster recovery, and business continuity, ensuring our systems are secure, resilient, and compliant - while still enabling agility and innovation.

This is a high-impact role with strong visibility, influence, and ownership across our enterprise platforms and data assets.

GET EXCITED TO:

• Design and maintain a global technology governance framework aligned with corporate policy and regulatory requirements
• Define and enforce standards across IT risk, cybersecurity, data governance, and compliance
• Implement governance aligned with COBIT, ITIL, ISO 27001, and NIST
• Establish and oversee cybersecurity policies, controls, and risk assessments
• Ensure compliance with PCI DSS, GDPR, CCPA, and global privacy standards
• Lead data governance initiatives, including data lineage mapping across the enterprise data lake
• Implement metadata management and enforce data quality, privacy, and lifecycle standards
• Design, test, and maintain Disaster Recovery (DR) and Business Continuity (BCP) strategies across global IT systems and business departments
• Coordinate DR drills, cyber risk assessments, penetration testing and remediation planning
• Manage technology risk registers and provide dashboards and insights to senior leadership
• Support internal and external audits (SOX, ISO 27001, PCI DSS)
• Develop and deliver training programs to build cybersecurity and data governance awareness across the business
• Assess and manage third-party and vendor risk, ensuring contractual compliance with governance and security requirements

THE SKILLS & EXPERIENCE YOU OFFER US

• Bachelor’s degree in Information Technology, Business Systems, or related field (or equivalent experience)
• 3+ years’ experience in a technology governance, risk, or security leadership role
• Strong knowledge of COBIT, ITIL, ISO 27001, and NIST Cybersecurity Framework
• Proven experience in cybersecurity controls, IAM, vulnerability management, and incident response
• Hands-on experience in data governance, data lineage, and metadata management
• Strong understanding of global privacy and compliance standards (GDPR, CCPA, PCI DSS, SOX)
• Experience designing and executing DR and BCP strategies in global IT environments
• Familiarity with cloud and hybrid environments (AWS, Azure, GCP)
• Ability to influence and collaborate across technical and non-technical teams
• Certifications such as CDMP, DCAM, ITIL, CBCP, or equivalent are highly regarded.

BEHAVIOURS & ATTRIBUTES

• Strong ownership mindset with a results-driven approach
• Calm, decisive, and effective under pressure
• Commercially astute with sound business judgement
• Highly organised with excellent problem-solving skills
• Proactive, pragmatic, and solutions-focused
• Exceptional communication, interpersonal, and stakeholder management skills
• Passionate about continuous improvement, security, and best practice

OUR VALUES

Everything we do at Forever New is guided by our values:

Think Customer
Respect for All
Keep it Simple
Take Responsibility
Act with Pace

Join Forever New and be at the forefront of securing our technology and data as we continue to evolve our global digital ecosystem.