Careers at Forever New


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Retail/Sales Marketing Coordinator

Job no: 506416
Work type: FTP - Full-time Permanent
Location: Victoria
Category: Retail Operations

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

THE PERKS WE OFFER YOU

As a valued member of the Forever New family, you'll not only enjoy a wide range of exciting rewards and benefits, but also be part of a team that genuinely appreciates your talent and dedication.

Discover the perks of joining us:

  • Benefit from a generous 40% employee discount, including periodic discounts for your family and friends.
  • Coffee lover? Indulge in daily subsidized coffee and lunch at the café downstairs.
  • Enjoy the flexibility of loyalty and birthday leave to celebrate special moments in your life.
  • Receive recruitment referral incentives for bringing talented individuals to join our exceptional team.
  • Take advantage of our wellbeing and environmental incentives, promoting your overall wellness and contributing to a sustainable future.
  • Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth.
  • Be recognized for your outstanding contributions through our recognition program and service awards.
  • Enjoy the convenience of subsidized car parking, ensuring a stress-free commute.
  • Thrive in our vibrant head office located in Richmond, an area renowned for its energy and creativity.
  • Gain exposure to a global business operating across 5 continents, expanding your horizons and providing diverse experiences.

YOUR DREAM OPPORTUNITY

Join our high-performing Retail Operations team as the Retail/Sales Marketing Coordinator, where you’ll play a key role in driving foot traffic to our stores by building brand awareness and loyalty. Use your expertise to develop targeted marketing programs and foster strong relationships with internal and external stakeholders to elevate our brand presence.

Get excited to:

  • Develop collaborative relationships with all Centre Marketing teams throughout Australia, New Zealand, Singapore and UK, ensuring a twoway conversation that proactively drives Forever New objectives whilst also reactively manages requests and optimises opportunities for the brand
  • Coordinate the logistical planning, communication and execution of all relevant opportunities including but not limited to VIP events, new store openings, in centre advertising, visual merchandising displays and product loans
  • Take a proactive approach in promoting all store-based initiatives, events and promotions, ensuring coverage across the Centre’s digital channels and inclusion on Forever News own channels
  • Build & manage a retail marketing calendar and WIP that supports the overarching role objectives Forever New | Position description
  • Implement a weekly communications plan with all aligned market Centres
  • Brief in creative requirements to the Graphics team, ensuring adequate timelines are allowed
  • Prepare store communications for proposed new initiatives affecting stores, as required
  • Conduct a PIR on all marketing activations using the data to formulate future initiatives
  • Develop a collaborative working relationship with key stake holder within, but not limited to, Retail Operations, VM, Store Development, Marketing & digital, E-Com & Graphic Design
  • Maximise all relevant opportunities for the brand, ensuring Forever New is consistently portrayed in line with company standards
  • Effectively manage the execution of Centre Marketing initiatives, including timely internal communication and approvals by Forever New stakeholders
  • Drive store traffic by partnering with centre marketing teams on free and paid marketing activities and support international teams with retail marketing activity
  • Support store and customer growth through support of store programs like Reserve in Store, Virtual and Store Appointments, Clienteling, etc.
  • Leverage these digital customer initiatives to drive customer outcomes and sales initiatives.Ie Promote the Livestream, instore appointments
  • Holds the relationship with Brauz covering reserve in store & in store/virtual appointments

And so much more! 

THE SKILLS & EXPERIENCE YOU OFFER US

  • Related tertiary qualifications, diploma in Marketing or Communications from an accredited educational institution
  • 3 – 5 years related retail fashion industry experience A sound understanding of communication and marketing principals
  • Demonstrates good judgement, confidence, creativity and a high energy level with the ability to work in a fast-paced, collaborative environment and meet the needs of multiple stakeholders and converging deadlines
  • Ability to prioritise competing priorities and deadlines
  • Attention to detail, excellent organisation skills and self-motivation
  • Computer skills – including proficiency in Photoshop, Word, Excel, PowerPoint & Outlook
  • A keen desire to learn and develop a career in the field of Retail Marketing
  • A proactive approach and passion to achieve results
  • Negotiation skills 
  • Analytical skills
  • Sound financial acumen

Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA:

  • Think Customer
  • Respect for all
  • Keep it Simple
  • Take Responsibility
  • Act with Pace

Join Forever New and become part of a community that values your uniqueness and offers exciting opportunities for personal and professional growth. Apply now and let your talents shine in an environment that celebrates diversity and fosters success!

Advertised: AUS Eastern Daylight Time
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